Steve Hunsaker | Home Service Accelerator

Home service experience from a customer’s perspective: 1. Big PE owned company-comes same day Gets in your house-expensive as hell and pushy 2. Family owned guy has availability in 6 days out 3. Illegal and unlicensed guy who only takes cash Seriously. That’s it 99/100 times

@LiamStraebler Well if you’re me and you like debilitating amounts of unnecessary stress you can hire option 3 for all the things you’re doing at your house

@bprintco Quote

If I ever die or become incapacitated the first person to know is the client that owes me $4000 that I’ve been spamming jobber reminder texts to weekly for 4 years now.

@lourencoczernin When I’m 6 feet in the dirt. This is not rational by any means i am well aware

@blessThisMoney I got one of those about a house clean out back in my junk days and I did the whole thing anyway 😂

Kitchen cabinet guy asks for 50% deposit to get started. Which I’m down for and give (cash) Now he’s asking for another 25% while the kitchen looks like this. (Never communicated the installment schedule prior) I am actually all for taking deposits for material but this is https://t.co/D5tS8OROh7

@jamesonhaslam Talk to me

@jamesonhaslam Yeah a fair bit of work that is covered by 50% up front 😂 You can’t just surprise a customer with another ask of 25% while they have empty boxes in their kitchen lol

@Marcsminutes I will not be part of the ponzi 😂

@SamD97817548665 $18,000 kitchen cabinet job. $9,000 given up front. Im not going to play bank for the next job😂

@TomCrawfrd Hope he sees it and the responses

@mattressguysbro Yeah I felt like 50% up front was generous tbh

@JeffGrenz That’s what I was thinking

@logansendle I wouldn’t dream about asking a client for money out of schedule I don’t know how these dudes eat

@irentdumpsters 😂😂😂

@ToddLlewellyn Should it be a smaller-ass hole, Todd? Punctuation and grammar mattered in that sentence a lot

@simplesamtx It was basic math for me. I’m getting a sob story about needing more money for material and I’m like there’s no way your COST before labor is over 50%

@JonMStoddard I will not 👀

@BangsHoldings 😂😂😂😂😂😂

@kbrunnerdude I might have you come out and give me a quote on floors in a couple weeks. You’re north Scottsdale right? I feel like we met once somewhere (not on X) Maybe an AZE event or something?

Local family owned pen and paper HVAC business where the husband’s wife cheerfully answers the phone and knows their customer’s children replaces her with an AI bot after paying a broccoli head $3000 a month to set up a VOIP and a few automations. The future is bright https://t.co/vKaB38ldF3

@CommonSense502 What’s your business?

@CommonSense502 What business is it for?

Good stuff, Virat. I bet this converts really well https://t.co/b6HkPu4Vnh

@FrontierBDesign Idiots do

@rathbunholdco Dude it’s insane 😂

@sodacitysimpson Haha it was an HSA customer but we have this cool thing in the community where if they get a fake review or spam review on Google they drop it in the discord channel and like 20-30 people report it in an hour. The removal rate is extremely high

One of our Home Service Accelerator customers did this at a college campus with donuts. Got like 160 in a week. Google deleted about half of them and then he “coincidentally” got suspended and needed to re-verify about 3-4 weeks later https://t.co/9jprYOZ8vD

@blake_bachelor We were running a review competition for the HSA community… he got 2nd 😂

@conleyherrick https://t.co/wpZlbSyWz5

@LoveladyLuke Liiiiiiitle too much dip on his chip lol

@pestctrlguy Oh yeah gosh that’s insane to do that from 0

@sodacitysimpson Oh I did not condone this behavior lol

Am I crazy? https://t.co/sOYdszKvz8

This is a wild texting tone to send someone who is about to give you their money

@ToddLlewellyn Me, unsure how it’s humanly possible that this man hasn’t consumed my 4000 subscriber YouTube channel https://t.co/yQwywDfsK2

@BillyBeluga Asking a mover if they’re familiar with a complicated complex with high security is an insult? https://t.co/FWF7PPiZhd

@tannerdripjobs NOT ME THOUGH TANNER! IM A COOL CUSTOMER

@ilovedelray Oh let’s not make this about gender maam

Movers will be here in 30 minutes House painter took 5 days longer than he quoted and still isn’t done My entire house is covered in paint prep materials and has wet paint on every wall. I preach about being the premium provider and then I hired the cheap guy and it F’ed me 😂

@irentdumpsters I’ve been hiring the type of guys who only take cash and don’t have Google business pages apparently

@ryanelliott 🤣🤣🤣🤣

I thoroughly enjoy when customers who have already paid and been fulfilled comment on our ads. Unreal social proof https://t.co/PkabqDwNyN

@ToddLlewellyn You walked so Neal could run

There is a company FROM this app… owners still follow me on here. That joined Home Service Accelerator, signed up with @irentdumpsters AND signed up with @dakotahermes . They filed fraudulent chargebacks on ALL 3 of our companies in the same month.. Public humiliation ritual?

@jamesonhaslam @irentdumpsters @dakotahermes What’s the old adage about the buddy who gets in fights every weekend? At a certain point it’s probably not everyone else that’s the problem 🤣

@jamesonhaslam @irentdumpsters @dakotahermes All 30 of them

@irentdumpsters @jamesonhaslam @dakotahermes IVE HAD TWO GIRLFRIENDS SINCE YOUVE KNOWN ME. @winekingg cut this man off

@shawngorham @irentdumpsters @dakotahermes Oh yes.

@dakotahermes @irentdumpsters I think it’s happened 3-4x out of 800+ HSA sales

@BrettLawrence @shawngorham @irentdumpsters @dakotahermes Brett is correct but I see where Shawn’s heart is at and I think his viewpoint is a better way to go about things but we have reasons why they’re fraudulent internally lol

@BrettLawrence @shawngorham @irentdumpsters @dakotahermes Hahaha sounds like I need to have a talking to with a sales rep 😂

@BrettLawrence @shawngorham @irentdumpsters @dakotahermes Shawn’s coming from a business best-practice standpoint. I’m coming from an “act like an adult” standpoint. Charging back 3 companies…. Especially 3 with good reputations. You don’t get the luxury of a “story”… you’re just a hoe

@shawngorham @irentdumpsters @dakotahermes I do think it’s kind of interesting that your hypothetical of someone running out of money is somehow justification for fraud/stealing? Let’s assume they did run out of money. Do you think that’s a green light to steal both $ and resources from 3 other companies?

Not getting a ton of customer complaints doesn’t mean you’re a premier service provider. If the only way you gauge your quality is off of how few customers complain you’re cooked. MOST people don’t complain unless it’s REALLY bad, not just kind of bad…

@jamesonhaslam @dylthorn Orrrrrr you don’t ask for feedback ever. You guys spam people for 5 star reviews and never actually talk to customers post-job 👀👀👀👀

@jamesonhaslam @dylthorn We have a flow like the fancy steakhouses. On crew staff does final walkthrough. Office calls the next day with a little “is there anything we can do to make it more fabulous” type-script. Completely separate from review nurtures

$116k renewed with 50% deposits down for Christmas lights 2026. I like doing this because I like seeing how many of my customers are confident that I won’t go out of business 😂 https://t.co/aoiVfxDuKH

@nick_white @Tradecraft_AI Why would I do that when jobber is so wonderful

@nick_white @Tradecraft_AI I have an sub 70 IQ and run 7 figures of sales through jobber like a breeze

few SMB guys on here talk about how much easier it gets if you just stay in the game for a few years We sent out a mass text for earlybird renewals for 2026 Xmas 1 text yesterday afternoon 50% deposits I’d have to be a colossal idiot to break this thing now…I’m still capable https://t.co/YAgYPSuQ2Q

@dylthorn 10% September 5% October

@MatznerJon The only way it break is if global talent doesn’t work out…

@MatznerJon See. Trying my best to break it

@dylthorn We don’t offer the % discounts after 1/20. It’s just flat $200 off

@dylthorn My theory is the lazy ones will always come back, $200 is a gesture of good faith and a very small % of avg job rev. The rest of the deposits I love having working capital all year after paying taxes

Took me until about my 3rd month of owning my old junk removal business to detest realtors 😂 https://t.co/3D3SUxZEtO

@captainNOpantz Idk I’m assuming that’s when I met my second realtor

@SMB_path Accurate 😂

We had a customer no-pay an invoice from the 2022 season and I still randomly send him jobber reminder texts and emails. I love how it tells me when he opens them. I will send them until the day I am in the dirt

@slsmithdux I love this